Privacy Policy
This policy explains what happens to your information when you use the syncwake mobile app (“App”). Syncwake helps you plan your day and wake up on time — with calendar-aware alarms, tasks, travel-time help, optional weather and AI suggestions, a home-screen widget, and more.
At a glance
- No syncwake account. We do not run a login service or a central database of your alarms, tasks, or calendar.
- Your day stays on your phone. Alarms, tasks, settings, and calendar picks you save are stored on your device.
- Optional online features. Maps, weather, and AI suggestions only run when you use them — and only send what those features need.
- No ads. No selling your data. We do not use the App for cross-app advertising or sell personal information.
- Questions? Email founder@syncwake.com.
1. Who we are
syncwake is operated by Gabriel Basilio, an independent developer. This policy is published at https://syncwake.app. The same policy applies wherever official syncwake content is hosted (including syncwake.com).
For privacy questions or requests, contact founder@syncwake.com.
2. What stays on your device
Unless you use a feature that needs an outside service (described below), syncwake keeps your information on your phone or tablet. That includes:
- Alarms and schedules — times, labels, preparation checklists, custom alarm sounds you pick, and travel settings.
- Tasks — titles, due dates, completion history, and priority order.
- Calendar-based alarms — which calendar events you chose to turn into alarms, plus local conflict detection when events overlap.
- Your preferences — display options, snooze length, language, and which optional features are turned on.
- Busy-light setup — which smart bulb you selected and its color (the actual control runs through Apple Home or Google Home on your device).
- Home-screen widget display — a small summary of your next alarm or task, shared only between the App and the widget on the same device.
We do not upload this core data to syncwake servers. Deleting the App from your device removes this local data (subject to your phone’s backup settings — see section 10).
3. Permissions and optional features
You control what syncwake can access. The App only asks for permissions when a feature needs them, and you can revoke them in your device settings at any time.
- Calendar (read) — if you turn on calendar sync, the App reads events on your device so you can create alarms from them. Calendar data is not copied to our servers.
- Location (while using the App) — if you choose “current location” to fill in a home or work address, or to set a starting point for travel-time help. Location is not sent to us unless you use a maps-related feature that needs it (section 5).
- Notifications — to ring alarms, show reminders, and deliver optional nudges (for example, a low-battery reminder before a trip).
- Alarms (iOS) — on supported iPhones, syncwake uses the system’s alarm scheduling so alarms can ring reliably, including when the phone is silenced.
- Exact alarms and full-screen alerts (Android) — so alarms fire at the time you set and can appear prominently on the lock screen when you enable that option.
- Smart home / busy light (optional) — if you connect a bulb through Apple Home (iPhone) or Google Home (Android), the App can turn it on or change its color when a calendar event starts or ends. That communication stays between your phone and Apple or Google. We do not see your rooms, devices, or home layout, and we do not store light activity on our servers.
- App usage access (Android, optional) — only if you enable the “focus heads-up” feature. The App can then tell whether one of the apps you selected is open in the foreground, so it can nudge you before an alarm. You choose which apps count, and you can turn the feature off.
- Battery level (on your device) — if you enable the “charge before you go” nudge, the App reads your battery percentage locally to decide whether to remind you before a trip. That reading is not sent to us.
4. When information leaves your device
A few features need a short-lived connection to outside services. We designed them to send only what is needed for that request.
4.1 Maps, places, routes, and weather
If you use address search, travel-time estimates, directions, or weather on your event cards, the App sends the minimum details required — for example, text you type, a place you pick, or route-related information — through our secure connection to Google’s map and weather services. Google processes that request under its own privacy policy: Google Privacy Policy.
If you choose “current location” to fill in an address or set a travel starting point, your device’s location (including precise coordinates) is included in that request so the relevant place, route, or forecast can be returned. Location is sent only at the moment you use one of these features. Our connection acts as a secure relay to Google and processes the request in real time — we do not store your location, build a location history, or use it for advertising.
4.2 AI suggestions (optional)
If you ask for AI help — for example, suggested preparation steps for an alarm — the App sends a short request containing what you already entered (such as a title, time, optional place, or notes). The suggestion comes back immediately; we do not keep a chat history about you on syncwake servers. The request is processed by Google’s AI service. You can ignore AI features entirely if you prefer.
4.3 Usage statistics and crash reports
In release builds of the App, we use Google Firebase to understand how the App is used in general and to fix problems when something goes wrong. This is described in detail in section 6.
5. Third-party services
The App relies on trusted providers. Their policies apply alongside this one.
5.1 Google Firebase
We use Firebase for:
- Crash reporting — when the App fails, we may receive technical reports (device type, operating system version, error details) so we can fix bugs.
- Protecting online features — safeguards so only the genuine syncwake app can reach our map, weather, and AI helpers.
More detail: Google Privacy Policy.
5.2 Apple and Google app stores
Optional paid plans are sold and billed by Apple (App Store) or Google (Google Play), not by us directly. Those companies handle payment and subscription status according to their terms and privacy policies. We do not receive your full payment card details. Manage or cancel subscriptions in your Apple ID or Google Play account settings.
5.3 Apple Home and Google Home
If you use the busy-light feature, bulb control and automations are handled by Apple Home or Google Home on your device. Their privacy policies govern that part of the experience.
5.4 This website
This privacy policy page is hosted on Google’s infrastructure. Like most websites, basic technical information (such as your IP address and browser type) may appear in hosting logs. See Google’s policies for how that works.
6. What we collect automatically
When crash reporting is enabled (release versions of the App only), we may receive:
- App version and device type
- Crash and error diagnostics (including performance and device/operating-system details)
- A pseudonymous app-instance identifier automatically assigned by Firebase, used to group crash reports. It is not your name, email, or account, it is not the device advertising identifier, and we do not use it to track you across other apps or websites.
This information is not linked to your identity (there is no syncwake account) and is used only to keep the App stable. We do not use the App for cross-app tracking or advertising. Crash reporting is turned off while you are running a developer build of the App.
7. What we do not collect
- A syncwake username, password, or profile
- Your contacts, photos, microphone, or health data
- Your full calendar — only events you explicitly choose, and only on your device
- Payment card numbers (handled by Apple or Google)
- Advertising profiles or sale of personal information
8. Children
The App is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children for marketing. If you believe a child has provided information improperly, contact us at founder@syncwake.com.
9. Your choices
- Use your phone’s settings to allow or revoke permissions (calendar, location, notifications, smart home, and similar).
- Turn off optional features you do not want — calendar sync, travel help, weather tiles, AI suggestions, focus heads-up, busy light, battery nudges — in the App or in system settings.
- Choose how long finished alarms and tasks stay in the “Past” tab before older entries are removed automatically.
- Delete the App to remove local data from your device.
- On many devices you can limit ad-related tracking or reset advertising identifiers in privacy settings (syncwake does not rely on them, but your device may still offer those controls).
10. How long we keep information
- On your device — alarms, tasks, and settings remain until you delete them or uninstall the App. You can set how long past items are kept before they are cleared automatically.
- Shared alarm links — we do not store them. The information lives in the link until someone opens it.
- Crash data — kept by Google Firebase according to Google’s retention practices, typically for a limited period to help us improve stability.
- Device backups — on Android, app data may be included in your Google account backup if backup is enabled on your device. On iPhone, data may be included in iCloud or local backups according to your Apple settings. Those backups are controlled by Apple or Google, not by syncwake.
11. Security
We use reasonable technical measures to protect information in transit to our online helpers (encrypted connections) and to limit what crash reports contain. No method of storage or transmission is perfectly secure; please keep your device updated and protected with a passcode or biometrics.
12. International transfers
Service providers such as Google may process data in the United States and other countries where they operate. Their policies describe safeguards and legal mechanisms that apply.
13. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing and to lodge a complaint with a supervisory authority.
Because most of your syncwake data stays on your device, many requests can be handled by you directly (for example, by deleting items in the App or uninstalling). For anything else, email founder@syncwake.com and we will respond within a reasonable time.
14. Changes to this policy
We may update this policy when the App or legal requirements change. The “Effective date” at the top will be revised when we do. Continued use of the App after updates means you accept the revised policy where allowed by law.