Privacy Policy
This policy explains what happens to information when you use the syncwake mobile app (“App”). Syncwake helps you plan your day and wake up on time—calendar-aware alarms, optional travel-time hints, Spotify for alarm sounds, optional AI suggestions, address search, and related features.
1. Who we are
syncwake is operated by an independent developer (Gabriel Basilio). This site and policy are published at https://syncwake.app. If you also use syncwake.com, the same policy applies wherever it hosts official syncwake content.
Questions about privacy: founder@syncwake.com.
2. Core principle: your alarms stay on your device
We do not run a syncwake “user account” or a central database of your alarms, calendar events, or routine data. Alarm schedules, preferences you save in the App, and similar core data stay on your device unless you use a feature that needs an outside service (for example, optional AI help or maps).
3. Information the App accesses on your device
Depending on what you turn on, the App may access:
- Calendar (read) — to create or update alarms from events you choose. Reading happens on the device through the OS; we do not host a copy of your calendar on our servers.
- Location (when in use) — if you use “current location” or similar to set a starting place for travel-related features.
- Home / smart lights (optional) — if you pick a light in Settings, the App can control it through Apple Home on iPhone or Google Home on Android when available. That stays between your phone and Apple or Google—we don’t see your rooms or devices, and we don’t save what the lights did on our servers. On Android only, if you use the optional “at home” shortcut for lights, the App may read which Wi‑Fi network you’re on on your phone to guess whether you’re home (the OS may ask for location access for this); nothing is uploaded to syncwake.
- Microphone — only if you choose to record a short custom alarm sound; audio is handled on the device for that feature.
- Notifications — to show alarm and reminder alerts as allowed by the OS.
- Exact alarms / full-screen intent (Android) — so alarms can fire at the time you set and, where the OS allows, present reliably.
- Usage access (Android, optional) — only if you enable the distraction “focus heads-up” feature, so the App can detect which app is in the foreground for apps you select. You control which packages are included and can turn the feature off.
- Display over other apps (Android, optional) — only where required by the OS for alarm presentation; scope depends on device and settings.
4. Third-party services
The App relies on trusted providers to work. Their rules apply alongside this policy.
4.1 Google Firebase (Google LLC)
We use Google Firebase behind the scenes:
- Analytics — helps us see which parts of the App people use (for example, which screens are opened) in aggregated form. We avoid sending personal details like alarm titles, addresses, searches, or account tokens in those statistics.
- Crash reporting — when something breaks, we may receive technical reports (device type, OS version, error details) so we can fix bugs.
- Protecting the service — Google may apply automated checks to reduce abuse of our integrations.
- App Check — your device can obtain a short-lived token so only the real syncwake app can talk to our backend helpers; Google handles that under its policies.
More detail: Google Privacy Policy.
4.2 AI suggestions (optional)
If you tap actions that ask for AI suggestions (for example, preparation steps or sound mood ideas), the App sends a short request to Google’s AI—only what you already entered in the App (for example title, time, optional place or notes). It’s sent at that moment to return a suggestion; we don’t keep a chat history about you on syncwake’s servers. Google processes the request on its systems. You can skip AI features entirely if you prefer.
4.3 Maps, places, routes, and weather
Some features talk to Google’s map and location services (through our secure Firebase connection). If you use address search, travel-time help, or weather on your event cards, the App sends what those features need—such as text you type, a place you pick, or route-related details—so Google can return suggestions, directions, travel times, or a weather forecast. Google’s privacy policy applies: Google Privacy Policy.
4.4 Spotify
If you connect Spotify, you sign in with Spotify; tokens needed for playback and search are stored on your device. Spotify processes data under Spotify’s policies when you use their service: Spotify Privacy Policy.
5. This website
This privacy policy page is hosted on Google’s infrastructure. Like most websites, basic technical information (such as your IP address and browser type) may appear in hosting logs—see Google’s policies for how that works.
6. Children
The App is not directed at children under 13 (or the age required in your country). We do not knowingly collect personal information from children for marketing. If you believe a child has provided information improperly, contact us at founder@syncwake.com.
7. Subscriptions
Optional paid plans are sold and billed by Apple (App Store) or Google (Google Play), not by us directly. Those companies handle payment and subscription status according to their terms and privacy policies. We don’t receive your full card details. Manage or cancel subscriptions in your Apple ID or Google Play account settings, as your phone explains.
8. Your choices
- Use your phone’s settings to allow or revoke permissions (calendar, location, microphone, notifications, and similar).
- Turn off optional features you don’t want—calendar sync, routes, AI suggestions, Spotify, weather tiles, focus heads-up—in the App or in system settings.
- On many devices you can limit ad-related tracking or reset advertising identifiers in privacy settings.
9. International transfers
Service providers (for example Google, Spotify) may process data in the United States and other countries where they operate. Their policies describe safeguards and legal mechanisms.
10. Changes
We may update this policy when the App or legal requirements change. The “Effective date” at the top will be revised when we do. Continued use of the App after updates means you accept the revised policy where allowed by law.
Developers: for app store “Data safety” questionnaires, declare categories and purposes consistent with this policy (for example crash analytics, optional location when using location features, optional microphone if you record a clip, calendar when sync is on, purchases via Apple/Google, and Google or Spotify processing as described above).