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Privacy Policy

This policy explains what happens to your information when you use the syncwake mobile app (“App”). Syncwake helps you plan your day and wake up on time — with calendar-aware alarms, tasks, travel-time help, optional weather and AI suggestions, a home-screen widget, and more.

At a glance

1. Who we are

syncwake is operated by Gabriel Basilio, an independent developer. This policy is published at https://syncwake.app. The same policy applies wherever official syncwake content is hosted (including syncwake.com).

For privacy questions or requests, contact founder@syncwake.com.

2. What stays on your device

Unless you use a feature that needs an outside service (described below), syncwake keeps your information on your phone or tablet. That includes:

We do not upload this core data to syncwake servers. Deleting the App from your device removes this local data (subject to your phone’s backup settings — see section 10).

3. Permissions and optional features

You control what syncwake can access. The App only asks for permissions when a feature needs them, and you can revoke them in your device settings at any time.

4. When information leaves your device

A few features need a short-lived connection to outside services. We designed them to send only what is needed for that request.

4.1 Maps, places, routes, and weather

If you use address search, travel-time estimates, directions, or weather on your event cards, the App sends the minimum details required — for example, text you type, a place you pick, or route-related information — through our secure connection to Google’s map and weather services. Google processes that request under its own privacy policy: Google Privacy Policy.

If you choose “current location” to fill in an address or set a travel starting point, your device’s location (including precise coordinates) is included in that request so the relevant place, route, or forecast can be returned. Location is sent only at the moment you use one of these features. Our connection acts as a secure relay to Google and processes the request in real time — we do not store your location, build a location history, or use it for advertising.

4.2 AI suggestions (optional)

If you ask for AI help — for example, suggested preparation steps for an alarm — the App sends a short request containing what you already entered (such as a title, time, optional place, or notes). The suggestion comes back immediately; we do not keep a chat history about you on syncwake servers. The request is processed by Google’s AI service. You can ignore AI features entirely if you prefer.

4.3 Usage statistics and crash reports

In release builds of the App, we use Google Firebase to understand how the App is used in general and to fix problems when something goes wrong. This is described in detail in section 6.

5. Third-party services

The App relies on trusted providers. Their policies apply alongside this one.

5.1 Google Firebase

We use Firebase for:

More detail: Google Privacy Policy.

5.2 Apple and Google app stores

Optional paid plans are sold and billed by Apple (App Store) or Google (Google Play), not by us directly. Those companies handle payment and subscription status according to their terms and privacy policies. We do not receive your full payment card details. Manage or cancel subscriptions in your Apple ID or Google Play account settings.

5.3 Apple Home and Google Home

If you use the busy-light feature, bulb control and automations are handled by Apple Home or Google Home on your device. Their privacy policies govern that part of the experience.

5.4 This website

This privacy policy page is hosted on Google’s infrastructure. Like most websites, basic technical information (such as your IP address and browser type) may appear in hosting logs. See Google’s policies for how that works.

6. What we collect automatically

When crash reporting is enabled (release versions of the App only), we may receive:

This information is not linked to your identity (there is no syncwake account) and is used only to keep the App stable. We do not use the App for cross-app tracking or advertising. Crash reporting is turned off while you are running a developer build of the App.

7. What we do not collect

8. Children

The App is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children for marketing. If you believe a child has provided information improperly, contact us at founder@syncwake.com.

9. Your choices

10. How long we keep information

11. Security

We use reasonable technical measures to protect information in transit to our online helpers (encrypted connections) and to limit what crash reports contain. No method of storage or transmission is perfectly secure; please keep your device updated and protected with a passcode or biometrics.

12. International transfers

Service providers such as Google may process data in the United States and other countries where they operate. Their policies describe safeguards and legal mechanisms that apply.

13. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing and to lodge a complaint with a supervisory authority.

Because most of your syncwake data stays on your device, many requests can be handled by you directly (for example, by deleting items in the App or uninstalling). For anything else, email founder@syncwake.com and we will respond within a reasonable time.

14. Changes to this policy

We may update this policy when the App or legal requirements change. The “Effective date” at the top will be revised when we do. Continued use of the App after updates means you accept the revised policy where allowed by law.